Thank you for shopping at FreeAlekai.Store! We want you to be completely satisfied with your purchase. Please review our return and refund policy below:
Shipping Time Once your order is packaged and shipped via USPS, it can take up to 14 business days to arrive. Please note that shipping times may vary depending on your location and postal service delays.
Lost or Delayed Orders If your order has not arrived within 14 business days, please reach out to us. We will either:
- Resend your order via USPS Priority Mail, or
- Issue a full refund, based on your preference.
Returns Due to the nature of our products, we currently do not accept returns or exchanges unless the item is damaged or defective upon arrival. If you receive a damaged item, please contact us within 7 days of delivery with photos, and we will gladly replace the item or issue a refund.
Your satisfaction is our priority! If you have any issues or questions, please don’t hesitate to reach out.
Thank you for supporting FreeAlekai.Store! 🌟